• Export STOQ reports and data to CSV files

  This article has moved to Export your reports to CSV. The STOQ help center is now at help.stoqapp.com. Exporting reports to CSV in STOQ lets you download your back-in-stock and preorder data for analysis, record-keeping, or sharing with your team. STOQ emails the CSV file to your configured report email address - it does not download directly to your browser. Every report tab in STOQ has an Export CSV button at the bottPopular

• How to view waitlist insights for customer wait times

  This article has moved to View your reports. The STOQ help center is now at help.stoqapp.com. Waitlist insights in STOQ show you exactly how long customers have been waiting for out-of-stock products. When you open a product or variant's pending waitlist, STOQ displays three key metrics at a glance: the average, the longest wait, and the months. You can also expand a distribution chart to see the full breakdown of waitFew readers

• How to delete customers from STOQ reports

  This article has moved to Manage your customers. The STOQ help center is now at help.stoqapp.com. Deleting customers from reports in STOQ removes a customer record along with all their associated data — including back-in-stock requests, preorders, notifications, and analytics. You can delete a single customer or select multiple customers at once for bulk deletion. Both options are available from the Customers tab in thFew readers

• How to view preorder orders and their details in STOQ

  This article has moved to Find and read preorder orders. The STOQ help center is now at help.stoqapp.com. Checking preorder orders in STOQ lets you see every order that contains a preorder product, along with its payment status, fulfillment status, and linked offers. You can view all preorder orders in one place from the Reports section, or drill into a specific offer to see only the orders associated with it. Clicking into anyFew readers

• How to track signup sources and notification history for back in stock alerts

  This article has moved to Track back in stock notifications after they're sent. The STOQ help center is now at help.stoqapp.com. Understanding where signups come from, why alerts were sent, and when customers first signed up gives you full visibility into your back-in-stock notification pipeline. STOQ surfaces these insights directly inside your Reports tabs so you can trace every signup and notification back to its oriFew readers

• How to use the products report in STOQ to track demand, engagement, and revenue

  This article has moved to View your reports. The STOQ help center is now at help.stoqapp.com. The products report in STOQ gives you a complete picture of which products customers are requesting, how they interact with your buttons, and how much revenue your notifications generate. It is available for both back-in-stock alerts and preorders, each with its own Products tab inside the Reports section. The products reportFew readers

• How to hide deleted products and variants from your reports

  This article has moved to Refresh stored product data in reports. The STOQ help center is now at help.stoqapp.com. When you delete a product or variant from Shopify, STOQ keeps the signup data linked to it in your reports. Over time, these deleted entries can clutter your product lists and make it harder to focus on active inventory. STOQ includes a setting that lets you hide deleted products and variants from reports so yourFew readers

• How to get notified for every back in stock waitlist signup

  This article has moved to Get alerted about signups and demand. The STOQ help center is now at help.stoqapp.com. When customers sign up for your back-in-stock waitlist, you may want to know about it right away. The Alert me for every signup setting in STOQ sends you an instant email notification each time a customer joins a waitlist for any product in your store. This is useful if you want to stay close to customer demanFew readers

• How to get notified when back in stock alerts are sent to customers

  This article has moved to Get alerted about signups and demand. The STOQ help center is now at help.stoqapp.com. STOQ can send you an email every time back in stock alerts go out to your customers. This helps you stay informed about which products were restocked and how many customers were notified — without having to check the app manually. Find the Setting The notification setting lives on the Reports Settings page. HFew readers

• How to find high-demand products using the back in stock demand report

  This article has moved to View your reports. The STOQ help center is now at help.stoqapp.com. The Demand section inside Reports > Back in stock > Products shows every product that customers have asked to be notified about. Use it to see which items have the largest waitlists, spot trending products, and decide what to restock first. This article walks through how to open the Demand view, read the table, and use its filters to fFew readers

• How to Fix "Product Deleted or Variant Unavailable" Error

  This article has moved to Refresh stored product data in reports. The STOQ help center is now at help.stoqapp.com. The "Product deleted or variant unavailable" error appears in STOQ Reports when a product or variant has been removed from your Shopify store or is no longer accessible. This guide explains why the error occurs and how to fix it so you can continue sending back-in-stock notifications to waiting customers. The mosFew readers

• Send back in stock notifications to multiple variants

  This article has moved to Notify for any variant restock. The STOQ help center is now at help.stoqapp.com. STOQ lets you send back in stock notifications to multiple variants at once instead of opening each variant individually. Select the variants you want from the Demand report, click Send notifications, and every customer on those waitlists receives an alert. This saves time when you restock several products at thFew readers

• How to use the back in stock Overview tab to track revenue and performance

  This article has moved to View your reports. The STOQ help center is now at help.stoqapp.com. Every back-in-stock alert and preorder notification you send through STOQ can lead to a sale. STOQ automatically tracks those sales so you can see exactly how much revenue your notifications recover. This guide shows you how to track sales recovered through STOQ using the Homepage analytics, the Overview tab, the Revenue view, and the OrdeFew readers

• How to check analytics for signups, products, and notifications sent

  This article has moved to View your reports. The STOQ help center is now at help.stoqapp.com. Back in stock analytics in STOQ give you a complete picture of how your back-in-stock alerts are performing. The Overview tab inside the back-in-stock section shows summary metrics, interactive charts, and a product-level revenue breakdown — all filterable by date range. Use this dashboard to track how much revenue your alerts recoverFew readers

• How to automatically tag back in stock orders in Shopify

  This article has moved to Tag orders from back in stock alerts. The STOQ help center is now at help.stoqapp.com. STOQ can automatically add a tag to every Shopify order that originated from a back-in-stock alert. This lets you instantly identify which orders were recovered through your waitlist notifications. You can filter orders by tag in Shopify, build automated workflows around tagged orders, and get a clear picture of how mFew readers

• How to track signups in realtime

  This article has moved to Get alerted about signups and demand. The STOQ help center is now at help.stoqapp.com. When customers sign up for back-in-stock alerts on your out-of-stock products, STOQ records each signup immediately. The Current waitlist tab under Reports lets you track signups in realtime in STOQ so you can see exactly who is waiting, when they signed up, and which products are in demand. You can view all siFew readers

• How to track the progress of back in stock notifications

  This article has moved to Track back in stock notifications after they're sent. The STOQ help center is now at help.stoqapp.com. STOQ lets you track the progress of back in stock notifications as they are sent. The Track sends page shows a real-time view of every bulk send and automatic alert, including how many notifications have been delivered and which are still in progress. Open the Track Sends Page The TrFew readers

• How to track sales recovered through STOQ

  This article has moved to How STOQ attributes recovered sales. The STOQ help center is now at help.stoqapp.com. Every back-in-stock alert and preorder notification you send through STOQ can lead to a sale. STOQ automatically tracks those sales so you can see exactly how much revenue your notifications recover. This guide shows you how to track sales recovered through STOQ using the Homepage analytics, the Overview tab, the Revenue viFew readers

• How to get daily, weekly and monthly performance summary reports from STOQ

  This article has moved to Set up report notifications and data. The STOQ help center is now at help.stoqapp.com. STOQ can send you performance summary reports by email on a daily, weekly, and monthly basis. These reports give you a quick snapshot of your store's back-in-stock and preorder activity — including new signups, alerts sent, revenue, and your top-performing products. This guide explains how to enable each repoFew readers

• Overview of bulk and individual preorder order actions in STOQ

  This article has moved to Release held or scheduled fulfillments. The STOQ help center is now at help.stoqapp.com. STOQ gives you a set of bulk and individual actions to manage your preorder orders efficiently. You can access these actions from two places — the Reports > Preorders tab or the Preorders > Orders page. Select one or more orders and use the action bar to perform operations in bulk, or applyFew readers

• How to add customers to the back in stock waitlist manually

  This article has moved to Add a signup to the waitlist manually. The STOQ help center is now at help.stoqapp.com. STOQ lets you add a back in stock request manually on behalf of a customer. This is useful when a customer contacts you by email, chat, or phone and asks to be notified when a product is back in stock. Instead of asking them to sign up through your storefront, you can register them directly from the STOQ dasFew readers

• How to refresh product data in STOQ reports

  This article has moved to Refresh stored product data in reports. The STOQ help center is now at help.stoqapp.com. STOQ stores product names, images, and other metadata locally to display in your reports. If you rename a product, update images, or notice outdated information in your reports, you can refresh this stored data to sync the latest details from Shopify. Navigate to the Refresh Option The Refresh product dataFew readers

• How to track preorder funnel using Engagement Analytics

  This article has moved to Analytics dashboard. The STOQ help center is now at help.stoqapp.com. STOQ's engagement analytics for preorders shows you the full customer journey — from the moment a shopper sees your Preorder button to when they add to cart and complete a purchase. This helps you identify which preorder products generate the most interest and which ones actually convert into sales, so you can focus your marketingFew readers

• How to track back in stock funnel using Engagement Analytics

  This article has moved to Track Notify me engagement. The STOQ help center is now at help.stoqapp.com. STOQ's engagement analytics for back in stock shows you the full customer journey — from the moment a shopper sees your Notify me button to when they click it and sign up for a restock alert. This helps you understand which out-of-stock products have the strongest demand so you can make smarter restocking decisions aFew readers