• SMS alert pricing and charges in STOQ

  This article has moved to SMS alert pricing and charges in STOQ. The STOQ help center is now at help.stoqapp.com. To send SMS back in stock alerts or preorder notifications to your customers, STOQ may charge additional fees to process and send the text message to your customers. SMS notifications are charged on a per segment basis - that is, a fee applies to every 160 characters in the message. For example - if your SMS is 350 chPopular

• How much does STOQ cost? plans, pricing, and charges explained

  This article has moved to Back in Stock plans and billing. The STOQ help center is now at help.stoqapp.com. STOQ offers four plans designed to fit every stage of your Shopify journey. Whether you are just getting started or scaling a high-demand store, there is a plan for you. This article breaks down how much STOQ costs, what each plan includes, and what additional charges may apply for preorder overages, notification overagesPopular

• How to check your STOQ plan usage and remaining alerts

  This article has moved to Check your plan usage and remaining alerts. The STOQ help center is now at help.stoqapp.com. STOQ tracks your monthly usage for back-in-stock alert notifications and preorders. Each plan has a set limit for the number of notifications (email and SMS combined) and preorders you can process per month. The Usage card on the Plans page gives you a real-time view of how many alerts you have sent and preordSome readers

• “100% alerts used” email from STOQ: what it means and what to do next

  This article has moved to What to do when you hit your alert limit. The STOQ help center is now at help.stoqapp.com. If you received an email from STOQ saying "100% of your alerts limit has been used" or "100% of preorder limit used", it means your store has reached the maximum allowed by your current plan for this billing cycle. STOQ sends this email for two types of limits — back-in-stock alerts and **preordersSome readers

• How SMS segments work for SMS alerts

  This article has moved to How SMS segments work for SMS alerts. The STOQ help center is now at help.stoqapp.com. When STOQ sends an SMS back-in-stock or preorder alert to a customer, the message may be delivered as one or more segments. A segment is the unit carriers use to measure and bill text messages. Short messages fit into a single segment, but longer messages are automatically split into multiple segments. Each segment is charFew readers

• How STOQ charges for preorders (plan limits and overage fees)

  This article has moved to Preorder plans and billing. The STOQ help center is now at help.stoqapp.com. Every STOQ plan includes a monthly preorder limit — the number of orders containing preorder products you can sell each month. If you stay within your limit, no additional charges for preorders apply beyond your plan's subscription fee. If you exceed the limit on a paid plan, STOQ continues processing preorders and charges a smallFew readers

• How to Cancel Your STOQ Subscription or Downgrade Your Plan

  This article has moved to Cancel or downgrade your STOQ plan. The STOQ help center is now at help.stoqapp.com. If you no longer need a paid STOQ plan, you can cancel your subscription at any time by switching to the Free plan. You can also downgrade from a higher-tier plan to a lower one if you want to reduce costs while keeping some paid features. Both actions are done from the Plans page in the STOQ app. When you cancel or downgFew readers