• How to change "From" address for STOQ email notifications

  This article has moved to Change your sender (From) address. The STOQ help center is now at help.stoqapp.com. Sending your back-in-stock notifications and confirmation emails from your own custom email address does two important things: it improves email deliverability — emails authenticated to your own domain are more likely to land in the inbox at Gmail, Yahoo, and other major providers — and it **strengthens brand recPopular

• Send alerts when a specific location is restocked

  This article has moved to Filter alerts by location or market. The STOQ help center is now at help.stoqapp.com. If your Shopify store has multiple locations, STOQ can send back in stock alerts only when products are restocked at specific locations you choose. By default, STOQ triggers alerts whenever inventory is added at any location. With location-based alerts, you control exactly which locations count as a restock,Popular

• Send back in stock alerts in batches with Delivery Policy

  This article has moved to Send alerts in batches. The STOQ help center is now at help.stoqapp.com. By default, STOQ sends back-in-stock alerts to all customers on the waitlist as soon as a product is restocked. This gives you the highest chance of converting signups into sales. However, if your product is in high demand or you have limited stock, you may want to notify customers in smaller groups rather than all at once. SPopular

• How to enable or disable automatic back in stock alerts in STOQ

  This article has moved to Turn automatic alerts on or off. The STOQ help center is now at help.stoqapp.com. STOQ can automatically notify customers when a product they signed up for is back in stock. This is controlled by the Send Automatic Notification toggle in the Notifications tab. When enabled, STOQ monitors your inventory and sends alerts as soon as a product is restocked. When disabled, no automatic alerts arePopular

• How to customize STOQ email templates for back in stock alerts

  This article has moved to Customize the back in stock email notification. The STOQ help center is now at help.stoqapp.com. STOQ sends email notifications to customers when a product they signed up for is back in stock. You can customize every part of these email templates to match your brand, including the subject line, heading, description, button, colors, fonts, logo, footer, and social links. Changes appear in a live previewSome readers

• How to set minimum threshold for sending alerts

  This article has moved to Set a minimum restock quantity. The STOQ help center is now at help.stoqapp.com. STOQ can send back in stock alerts automatically when a product is restocked. By default, alerts go out as soon as even one unit becomes available. You can set a minimum restock quantity threshold so alerts are only sent when a meaningful amount of inventory is available. This helps prevent customers from receiving alSome readers

• SMS verification for back in stock alerts in STOQ

  This article has moved to SMS verification and approval. The STOQ help center is now at help.stoqapp.com. If you've recently enabled SMS alerts in STOQ App for the first time, this article will help you understand why a compliance verification is required and what we do through the process. Increased Compliance Mobile usage is at an all-time high, and unfortunately that has brought along problems like increase in spamSome readers

• Turn off SMS alerts in STOQ

  This article has moved to Turn off SMS alerts. The STOQ help center is now at help.stoqapp.com. STOQ lets customers sign up for back in stock alerts via SMS in addition to email. If you no longer want to send text message notifications, you can turn off SMS alerts from the Channels settings. Turning off SMS alerts removes the phone number field from your signup popup and stops all outgoing SMS notifications for back in stock pSome readers

• How to send back in stock notifications manually

  This article has moved to Send back in stock alerts manually. The STOQ help center is now at help.stoqapp.com. Sending back-in-stock notifications manually lets you control exactly when customers hear about restocked products instead of relying solely on automatic alerts. Use the Reports section in STOQ to send notifications in bulk, by channel, or one customer at a time. Manual sending is ideal when you want to stSome readers

• Customize STOQ email template using CSS

  This article has moved to Customize the back in stock email notification. The STOQ help center is now at help.stoqapp.com. STOQ lets you customize the back-in-stock email template using custom CSS to go beyond the built-in color and typography settings. While the Colors & styles panel covers common design changes like text color, background color, and font size, custom CSS gives you full control over individual email elements —Some readers

• Send alerts only when the product is published to Online Store

  This article has moved to Alert when a product is published. The STOQ help center is now at help.stoqapp.com. By default, STOQ sends back in stock alerts when a product's inventory increases. With the Product status setting, you can change this so alerts are sent only when the product is published to your Online Store — in addition to being restocked. This gives you full control over when customers are notified, espeSome readers

• Send back in stock notifications when any variant is restocked

  This article has moved to Notify for any variant restock. The STOQ help center is now at help.stoqapp.com. By default, STOQ sends a back-in-stock notification only when the exact variant a customer signed up for is restocked. For example, if a customer signs up for "Blue / Large", they receive an alert only when "Blue / Large" is back in stock. The "Notify when any product option is restocked" setting changes this behaviourFew readers

• How to control back in stock alerts for individual product variants

  This article has moved to Notify for any variant restock. The STOQ help center is now at help.stoqapp.com. STOQ lets you enable or disable back in stock alerts for individual product variants. This gives you control over which variants trigger automatic notifications when they come back in stock — without turning off alerts for your entire store. Find the Variant Detail Page The enable/disable alerts option is availablFew readers

• Send reminder notifications to recover sales with STOQ

  This article has moved to Send reminder emails to recover sales. The STOQ help center is now at help.stoqapp.com. STOQ can send follow-up reminder notifications to customers who received a back-in-stock alert but have not yet purchased the product. The notification sequence in the Notifications tab lets you send a reminder after the primary restock alert. The reminder is sent automatically after a configurable number of dayFew readers

• Unsubscribe customers from STOQ back in stock alerts

  This article has moved to Unsubscribe or resubscribe a customer. The STOQ help center is now at help.stoqapp.com. STOQ allows merchants to unsubscribe customers from back-in-stock alerts directly from the dashboard. When a customer is unsubscribed, they stop receiving all pending restock notifications for products they previously signed up for. You can unsubscribe a customer globally from the Customers tab in ReporFew readers

• Send specific number of notifications manually

  This article has moved to Send back in stock alerts manually. The STOQ help center is now at help.stoqapp.com. STOQ lets you manually send back-in-stock notifications to a specific number of customers rather than notifying everyone on the waitlist at once. When you click Send notifications from a product or variant's waitlist page, a popup appears with two options: send all notifications or send a specific set. ChoFew readers

• How to get notified when waitlist signups reach a threshold

  This article has moved to Get alerted about signups and demand. The STOQ help center is now at help.stoqapp.com. Notifying merchants when a waitlist hits a threshold in STOQ helps you identify high-demand products that need restocking. When enough customers sign up for back-in-stock alerts on a specific product variant, STOQ sends you an email so you know it is time to reorder. This feature is called **"Alert me when waitlistFew readers

• How to limit SMS signups to specific countries for back in stock alerts

  This article has moved to Design the signup form. The STOQ help center is now at help.stoqapp.com. STOQ lets you limit SMS signups for specific countries, so only customers from regions you choose can register for back-in-stock alerts by phone number. When a customer opens the "Notify me" form on your store, the phone input only shows the countries you have allowed. This is useful when you want to: Reduce SMS costs by restrictingFew readers

• Send test email alerts from STOQ

  This article has moved to Test your setup. The STOQ help center is now at help.stoqapp.com. STOQ lets you send a test email to any address so you can preview exactly what your customers will receive when a product is back in stock. The test email uses a sample product from STOQ's demo store and applies all your current template settings -- subject line, header, description, button, images, footer, and branding. This lets you reFew readers

• Send market based notifications in STOQ

  This article has moved to Filter alerts by location or market. The STOQ help center is now at help.stoqapp.com. STOQ supports Shopify Markets for back-in-stock alerts. When market-based notifications are enabled, customers receive restock alerts only when products are restocked in inventory locations assigned to their specific Market. This is useful if you sell in multiple countries or regions and use Shopify MarketsFew readers

• Use branded links in STOQ SMS alerts

  This article has moved to Use branded links in SMS. The STOQ help center is now at help.stoqapp.com. When STOQ sends an SMS back-in-stock alert, the purchase link defaults to a short URL on the STOQ domain (e.g., https://m.stoqapp.com/abcd3f). With the branded link for sending SMS alerts feature, you can replace this with your own store's domain so the link looks like https://yourstore.com/apps/restock/abcd3f. A branded lFew readers

• How to Use Custom HTML and CSS for STOQ Email Back-in-Stock Templates

  This article has moved to Use a custom HTML email template. The STOQ help center is now at help.stoqapp.com. STOQ includes a standard email template editor with visual controls for colors, fonts, and content. If you need more control, you can replace the standard template with your own custom HTML and CSS. This lets you design fully branded back-in-stock emails using any HTML layout, inline CSS, and Liquid variables to inFew readers

• Turn off email back-in-stock alerts in STOQ

  This article has moved to Turn off email alerts. The STOQ help center is now at help.stoqapp.com. STOQ uses the Email alerts toggle to control whether customers can sign up by email and whether email notifications are sent when products are restocked. When you turn the toggle off, email signups stop being collected and no automatic email alerts are sent. Existing signups are preserved in your database and will be used agFew readers

• Customize SMS template in STOQ

  This article has moved to Set up SMS alerts. The STOQ help center is now at help.stoqapp.com. STOQ lets you customize the SMS template that is sent to customers when a product they signed up for is back in stock. The SMS template editor gives you control over the message body, Liquid variables for dynamic content, link destination, and purchase link branding. A live preview on the right side of the editor updates in real time asFew readers

• How to re-send back in stock alerts

  This article has moved to Send back in stock alerts manually. The STOQ help center is now at help.stoqapp.com. STOQ lets you re-send back-in-stock alerts to customers who have already been notified. This is useful when a previous notification was missed, bounced, or you want to remind customers that a product is still available. You can re-send alerts from two places in the Reports section: the global NotificationsFew readers

• Why Back-in-Stock Alerts Fired After a Plan Downgrade

  This article has moved to Why alerts fired after a plan downgrade. The STOQ help center is now at help.stoqapp.com. If you downgraded your STOQ plan and noticed that back-in-stock alerts fired unexpectedly, this is caused by a change in how inventory is checked. Market-based (per-market) inventory checking is a paid feature — when you downgrade, STOQ falls back to checking overall product inventory across all locations. ProduFew readers

• How to preview and test back in stock emails and SMS using your own products

  This article has moved to Test your setup. The STOQ help center is now at help.stoqapp.com. STOQ lets you preview back-in-stock emails and SMS using your own products instead of generic sample data. Pick any product from your catalog in the preview pane and the template instantly renders with that product's title, image, vendor, price, currency, and links — exactly as STOQ will deliver it to your customers. The **Send test emaiFew readers