How to Enable or Disable the "Continue selling when out of stock" setting in Shopify
This article has moved to Configure inventory settings. The STOQ help center is now at help.stoqapp.com. The "Continue selling when out of stock" setting in Shopify allows customers to purchase products even when inventory reaches zero. This setting is essential for preorders because it enables customers to buy products that aren't currently in stock. Without this setting enabled, out-of-stock products would show as unavailable,PopularHow to test preorder offer
This article has moved to Test your offer. The STOQ help center is now at help.stoqapp.com. Testing a preorder offer on your Shopify store ensures everything works smoothly before making it available to your customers. This guide walks you through preparing for testing, completing a test checkout, and verifying the order appears correctly in STOQ's reports. By testing thoroughly, you can identify and fix any issues before real custoPopularHow to setup preorders
This article has moved to Set up preorders. The STOQ help center is now at help.stoqapp.com. Offering preorders can be a game-changer for your online business. It allows you to generate sales even before your products are physically in stock, helping you gauge demand and secure revenue early. This guide walks you through the complete setup process, from enabling the app embed to creating your first preorder offer and testing it on your storPopularHow to enable preorder limits for your products
This article has moved to Set preorder quantity limits. The STOQ help center is now at help.stoqapp.com. A preorder limit caps how many units can be preordered, so you don't oversell. Limits are set per variant, and you can show the remaining count to customers as a disclaimer or a progress bar. When a variant hits its limit, STOQ automatically stops further preorders for it. ${frame}[](https://www.youtube.com/embed/kUm2ANjPopularHow to set up preorder offer for in-stock products
This article has moved to Configure inventory settings. The STOQ help center is now at help.stoqapp.com. STOQ allows you to sell products as preorders even when they have inventory in stock. This is useful for scenarios like product launches, limited editions, or when you want to manage demand before shipping. By choosing the in-stock products setting in your preorder offer, the "Preorder" button will appear for products with avaPopularHow to Collect single or bulk final preorder payments for preorders
This article has moved to Collect remaining preorder payments. The STOQ help center is now at help.stoqapp.com. STOQ allows you to collect remaining preorder payments directly within the app, eliminating the need to manually process each payment in Shopify. You can collect payments for individual orders or process multiple orders at once using bulk payment collection. When a payment is successfully collected, the customerPopularHow to send shipping delay email for preorders
This article has moved to Send a shipping update email. The STOQ help center is now at help.stoqapp.com. When a preorder product is delayed, keeping your customers informed is essential for maintaining trust and reducing support inquiries. STOQ allows you to send shipping update emails to customers who have purchased delayed products, either individually or in bulk. You can customize the email subject, header, and descriptionPopularHow to send confirmation email for preorders
This article has moved to Set up the preorder confirmation notification. The STOQ help center is now at help.stoqapp.com. STOQ allows you to send confirmation emails to customers immediately after they place a preorder. These emails confirm the transaction details and provide essential information such as payment terms and shipping expectations, enhancing customer communication and building trust. You can set up automaticPopularHow to activate/deactivate preorder cancellation option for customers
This article has moved to Let customers cancel preorders. The STOQ help center is now at help.stoqapp.com. STOQ does not send a separate cancellation email. This setting adds a “Cancel order” link to STOQ-sent preorder emails, so customers can cancel their full preorder order themselves. The link can appear in preorder confirmation, shipping update, and payment emails. If preorder confirmation emails are disabled, no cancellation linkPopularHow to display preorder offer information throughout the purchase flow including admin page
This article has moved to What the cart and checkout show for a preorder. The STOQ help center is now at help.stoqapp.com. STOQ allows you to display preorder offer information throughout the entire purchase flow, from the product page to the cart, checkout, thank you page, and even the Shopify admin order page. This information is shown using line item properties that are attached to the product when added to cart, ensuringSome readersHow to setup and use B2B Preorders in Shopify using STOQ
This article has moved to How STOQ works with Shopify B2B. The STOQ help center is now at help.stoqapp.com. B2B preorders allow merchants to sell products to other businesses before they are available, enabling better inventory management and production planning. With STOQ, you can offer preorders to your wholesale and business customers through Shopify's B2B features. This guide walks you through setting up B2B preorders, the cuSome readersHow to show payments options on preorder products
This article has moved to Deposits and partial payments. The STOQ help center is now at help.stoqapp.com. STOQ allows you to display payment options and discount information directly on your product pages, cart, and checkout for preorder products. This payment widget helps customers understand their purchasing options and potential savings at every step of the buying journey, increasing transparency and encouraging preSome readersHow to add and customize preorder badges on different page types
This article has moved to Design the preorder widget. The STOQ help center is now at help.stoqapp.com. Preorder badges are visual indicators that appear on product images or cards to let customers know a product is available for preorder. They help improve the customer experience by clearly distinguishing preorder items from regular in-stock products. Need a badge moved, or set up for your theme? Don't edit CSS yourself. ClicSome readersHow to get preorder offer information on packing slips
This article has moved to Show preorder info on packing slips. The STOQ help center is now at help.stoqapp.com. When fulfilling preorder orders, it's helpful to include preorder information on your packing slips. This helps your warehouse team identify preorder items and ensures customers receive documentation that matches their order expectations. STOQ stores preorder details as line item properties, which you can access in ySome readersHow to set up preorder offers in different languages
This article has moved to Translate into other languages. The STOQ help center is now at help.stoqapp.com. Selling to a global audience means communicating in your customers' preferred languages. STOQ supports multi-language preorder offers, allowing you to translate button text, disclaimers, shipping information, and more into over 17 languages. When enabled, STOQ automatically displays the preorder offer in the customer's preferredSome readersHow to enable preorder discounts
This article has moved to Set up discounts. The STOQ help center is now at help.stoqapp.com. When you offer a discount on preorder products, STOQ can display the discounted price alongside the original price on your product pages. This helps customers immediately see their savings, making the preorder offer more attractive. The discounted price appears with the original price crossed out, clearly showing the value of the preorder discountSome readersHow to delete a preorder offer
This article has moved to Delete a preorder offer. The STOQ help center is now at help.stoqapp.com. If you have too many preorder offers or created one by mistake, you can delete it from STOQ. When deleting an offer, you have the option to automatically disable the "Continue selling when out of stock" setting for the products in that offer, or handle it manually later. This guide walks you through the steps to safely delete a preordeSome readersHow to control preorder availability by inventory location in Shopify
This article has moved to Set up locations and markets. The STOQ help center is now at help.stoqapp.com. If your store has inventory spread across multiple locations and you sell in a single market, STOQ's location filter feature helps ensure the preorder button displays correctly on non-product pages like Collection, Home, and Search pages. By selecting which locations are tied to your online store, STOQ uses inventory fSome readersHow to enable preorders on all out of stock products
This article has moved to Configure inventory settings. The STOQ help center is now at help.stoqapp.com. STOQ can automatically track all products in your store and convert them to preorders when they go out of stock. Instead of manually adding products to a preorder offer, you can set up STOQ to monitor your entire catalog and show the preorder button whenever a product's inventory reaches zero. This means you capture more saleFew readersHow to allow or restrict mixed cart orders (preorder and in-stock items)
This article has moved to Set order rules: per-order limits, terms, and mixed carts. The STOQ help center is now at help.stoqapp.com. Mixed cart orders occur when customers add both preorder items and regular in-stock items to the same cart. STOQ lets you control whether to allow or prevent this behavior. Restricting mixed carts can simplify fulfillment by keeping preorders separate from regular orders, while allowing mixed carts proviFew readersHow to enable or disable Shopify purchase options for preorders
This article has moved to What changes when you switch a preorder setting. The STOQ help center is now at help.stoqapp.com. The Shopify purchase option setting controls whether STOQ uses Shopify's native selling plan system to manage your preorders at checkout. When enabled, STOQ creates a selling plan in Shopify that handles payment collection, pricing discounts, delivery timelines, and inventory reservation automatically.Few readersHow to collect preorder payments automatically
This article has moved to Set up payment. The STOQ help center is now at help.stoqapp.com. When you use partial payments for preorders, customers pay a deposit at checkout and the remaining balance is collected later. STOQ can automatically collect this remaining payment for you—either on a scheduled date or when you fulfill the order. This saves time, reduces manual work, and ensures you don't forget to collect payments. UFew readersHow to import and export Preorders products data in STOQ
This article has moved to Import products with a CSV. The STOQ help center is now at help.stoqapp.com. STOQ allows you to manage preorder products in bulk using CSV files. You can import products into a preorder offer using a CSV template, making it easy to add or remove many products at once. You can also export your preorder products data to CSV for backup, reporting, or analysis purposes. This guide covers both import anFew readersHow to search preorder offers by offer name or linked products
This article has moved to Find and view your offers. The STOQ help center is now at help.stoqapp.com. As your store grows, you may have many preorder offers to manage. STOQ's search feature helps you quickly find specific offers by searching for the offer name or the names of products linked to an offer. This saves time when you need to edit, enable, or disable a particular offer without scrolling through a long list. Accessing tFew readersHow to set up fulfillment and shipping options for preorders
This article has moved to Set up fulfillment and shipping. The STOQ help center is now at help.stoqapp.com. STOQ gives you control over when preorder products ship and how their fulfillments behave in Shopify. You set this up in the Shipping section of your preorder offer, where you choose the shipping timeline customers see, the fulfillment status of preorder items, and whether in-stock items in a mixed order shipFew readersHow to collect preorder payments later
This article has moved to Collect remaining preorder payments. The STOQ help center is now at help.stoqapp.com. STOQ allows you to collect 0% payment upfront for preorders, meaning customers can reserve products without paying anything at checkout. The full payment is collected later—either manually when you're ready or automatically on a scheduled date or when the order ships. This "reserve now, pay later" approach can iFew readersHow to set up preorders on Shopify POS
This article has moved to Preorders on Shopify POS. The STOQ help center is now at help.stoqapp.com. STOQ lets you set up preorders on Shopify POS so you can sell upcoming or out-of-stock products directly from your retail locations. When a staff member adds a preorder to the cart on POS, STOQ attaches line item properties to the order so both you and the customer can see that the purchase is a preorder. POS preorders do not supportFew readersHow to split fulfilment for preorders
This article has moved to Split fulfillments. The STOQ help center is now at help.stoqapp.com. When a customer orders both in-stock and preorder products in the same cart, you may want to ship the in-stock items right away without waiting for the preorder products. Split fulfillment for preorders lets you do exactly that. STOQ automatically separates in-stock and preorder items into different fulfillment groups after checkout,Few readersHow to add a preorder progress bar
This article has moved to Add a preorder progress bar. The STOQ help center is now at help.stoqapp.com. STOQ's preorder progress bar displays a visual indicator showing how many units have been preordered out of the total available. This creates urgency by showing customers that others are buying and that quantities are limited. The progress bar is ideal for limited edition products, crowdfunding campaigns, and any preorder where you wFew readersHow to automatically split preorder and in-stock items into separate orders
This article has moved to Move preorders into a separate order. The STOQ help center is now at help.stoqapp.com. When customers order both preorder and in-stock items in the same cart, you can automatically split mixed cart orders for preorders so that in-stock items ship right away. STOQ moves preorder items into a separate order after checkout, keeping the original order ready for immediate fulfillment. This featureFew readersHow to place the entire order on hold when one item is a preorder
This article has moved to Hold the entire order. The STOQ help center is now at help.stoqapp.com. When a customer orders a preorder item together with in-stock items, you may want to hold the whole order — including the in-stock items — until you're ready to ship everything together. STOQ's Hold all fulfillments option does this. Why Hold Entire Orders? There are several reasons you might want to hold all fulfillmentFew readersHow to fulfill in-stock items separately in preorder orders
This article has moved to Move preorders into a separate order. The STOQ help center is now at help.stoqapp.com. When customers order both preorder and in-stock products in the same cart, you may want to ship the in-stock items immediately while waiting for preorder items to become available. You can manually split and fulfill these items separately directly within your Shopify admin, ensuring customers receive their avaiFew readersHow to require customers to accept preorder terms
This article has moved to Set order rules: per-order limits, terms, and mixed carts. The STOQ help center is now at help.stoqapp.com. The preorder acknowledgement feature adds a checkbox to your product page, quick buy and featured product setup that customers must check before they can add a preorder item to their cart. This ensures customers explicitly accept your preorder terms, such as extended shipping times or payment policies. YFew readersHow to handle orders after receiving preorder inventory
This article has moved to Handle orders after inventory arrives. The STOQ help center is now at help.stoqapp.com. When customers place preorders, they are reserving products that are currently out of stock. Once your inventory arrives, the next step is to update your store and fulfill those preorder orders. STOQ does not automatically fulfill orders when inventory arrives. Instead, you should follow a simpleFew readersHow to use gift cards, store credit and discounts with preorders (buy X get Y, try before you buy, etc.)
This article has moved to Which Shopify discounts work with preorders. The STOQ help center is now at help.stoqapp.com. When using preorders, certain payment methods and discount types may not be supported due to limitations in Shopify’s purchase option (selling plan) system. Preorders allow customers to pay for products before they are available to ship, which changes how checkout and order processing work. BecauFew readersWhy customers are charged double shipping on preorders (and how to fix it)
This article has moved to Fix double shipping charges. The STOQ help center is now at help.stoqapp.com. When customers purchase both preorder and in-stock items in the same cart, they may be charged shipping twice. This isn’t a bug - it’s how Shopify calculates shipping. This guide explains why it happens and how to prevent it. Overview Double shipping occurs when Shopify splits an order into multiple *fulfillment groupsFew readersWhat are shipping profiles and zones for market-based preorders
This article has moved to Shipping profiles, zones, and market shipping options. The STOQ help center is now at help.stoqapp.com. To fully utilize STOQ’s location-aware and market-specific preorder capabilities, your Shopify Shipping settings must be properly configured. STOQ relies on your native Shipping Profiles and Shipping Zones to determine which warehouse serves which customer, ensuring that preorders are only offeredFew readersHow to set minimum and maximum quantity limits for preorders
This article has moved to Set preorder quantity limits. The STOQ help center is now at help.stoqapp.com. What are per-order quantity limits? Per-order quantity limits let you set the minimum and maximum number of units a customer can add to a single order for a preorder product. They apply at the offer level, meaning every product in that preorder offer shares the same limits. Minimum quantity -- The fewest unitsFew readersHow to release 'on hold' orders in Bulk from STOQ Reports
This article has moved to Release held or scheduled fulfillments. The STOQ help center is now at help.stoqapp.com. When you've placed preorder fulfillments on hold and are ready to ship, STOQ allows you to release multiple orders at once using bulk actions. Instead of releasing each order individually in Shopify admin, you can select multiple orders in STOQ's Reports section and release them all with a single action. ThisFew readersHow to add a countdown timer for preorders
This article has moved to Add a countdown timer. The STOQ help center is now at help.stoqapp.com. A countdown timer for preorders creates urgency on your product pages by showing customers exactly how much time remains before a preorder opens or closes. STOQ lets you add a live countdown timer to any preorder offer, customize when it appears, choose your own dates, and style it to match your store's branding. This guide coversFew readersHow does STOQ Interact with Shopify Locations, Markets, and Shipping?
This article has moved to Set up locations and markets. The STOQ help center is now at help.stoqapp.com. To ensure your customers have a seamless purchasing experience, STOQ integrates closely with your Shopify store's native settings. Because STOQ is a highly inventory-aware app, it does much more than just look at your total overall stock. It actively reads your Locations, Markets, and Order Routing to show the right buFew readersHow to reschedule preorder payments (single or multiple orders)
This article has moved to Reschedule payments. The STOQ help center is now at help.stoqapp.com. When you run preorders with deferred payment, there are times you need to push back (or move up) the payment due date. STOQ lets you reschedule payment for preorders directly from the Orders tab — either for a single order or for multiple orders at once. How Payment Rescheduling Works Payment rescheduling updates the paymentFew readersHow to Collect Preorder Payments Manually in Bulk
This article has moved to Collect remaining preorder payments. The STOQ help center is now at help.stoqapp.com. When customers place preorders through STOQ, their payments may be partially paid or authorized but not yet fully collected. STOQ lets you collect outstanding preorder payments in bulk directly from the app, saving you from processing each order one by one. After bulk collection, you receive an email with a CSVFew readersHow to send SMS notifications for preorders
This article has moved to Send preorder SMS confirmations. The STOQ help center is now at help.stoqapp.com. Sending an SMS confirmation for preorders lets you notify customers by text message immediately after they complete a preorder checkout. This builds confidence that their order was received and provides key details like the product name and estimated shipping timeline. You can send SMS confirmations automatically afterFew readersHow to use dev mode to control placement of preorder button and related elements
This article has moved to Customize preorder elements with CSS. The STOQ help center is now at help.stoqapp.com. Dev mode for preorders in STOQ gives you advanced control over where the Preorder button, badge, disclaimer, and other elements appear on your store. Most themes work automatically, but some custom or heavily modified themes need manual positioning. Dev mode lets you specify exact CSS selectors so STOQ placesFew readersHow to Schedule a Preorder Offer
This article has moved to Schedule when an offer runs. The STOQ help center is now at help.stoqapp.com. STOQ lets you schedule when your preorder offers become available and when they end. Instead of manually enabling and disabling offers, you can set specific dates and times for your preorders to automatically start and stop. This is perfect for product launches, limited-time campaigns, or seasonal preorders. STOQ also auFew readersHow to add products to a preorder offer
This article has moved to Add products to an offer. The STOQ help center is now at help.stoqapp.com. Before customers can preorder your products, you need to add those products to a preorder offer. STOQ gives you several ways to add products to a preorder offer — from picking individual items to importing hundreds at once with a CSV file. This guide covers every method available and explains what to expect along the way. BeFew readersHow to automatically hold preorder fulfillments without the Shopify purchase option
This article has moved to Hold preorders without the Shopify purchase option. The STOQ help center is now at help.stoqapp.com. When you run preorders without the Shopify purchase option, STOQ still tracks preorder orders using line item properties — so STOQ always knows the order is a preorder. After disabling the purchase option, the delivery type initially resets to Unfulfilled, but you can then go to theFew readersHow to check orders with preorder products
This article has moved to Find and read preorder orders. The STOQ help center is now at help.stoqapp.com. Checking preorder orders in STOQ lets you see every order that contains a preorder product, along with its payment status, fulfillment status, and linked offers. You can view all preorder orders in one place from the Reports section, or drill into a specific offer to see only the orders associated with it. Clicking into anyFew readersHow to duplicate a preorder offer
This article has moved to Duplicate a preorder offer. The STOQ help center is now at help.stoqapp.com. When you need to create a new preorder offer with similar settings to an existing one, duplicating saves time. STOQ's duplicate feature creates a copy of your offer with all settings intact, but without any products linked. The duplicated offer starts in a disabled state, giving you time to customize it before going live. This isFew readersHow to enable or disable preorder offers
This article has moved to Turn preorder offers on or off. The STOQ help center is now at help.stoqapp.com. When you enable a preorder offer, STOQ makes the linked products available for preorder on your storefront. Customers see the preorder button and can place orders. When you disable an offer, STOQ removes the preorder button and customers can no longer preorder those products. Enabled — the offer is live and customeFew readersHow to show the preorder button based on product inventory (in stock vs out of stock)
This article has moved to Configure inventory settings. The STOQ help center is now at help.stoqapp.com. Each preorder offer in STOQ can be configured to show the "Preorder" button either when a product is out of stock or while it is still in stock. This inventory setting controls when customers see the preorder option on your product pages. You can find this setting in **Preorders > Offers > choose an offer > CustomizeFew readersHow to add preorder button on different page types
This article has moved to Show the preorder button on store pages. The STOQ help center is now at help.stoqapp.com. By default, STOQ displays the preorder button on product pages. However, many stores also want customers to preorder directly from collection pages, home pages, search results, or custom sections like "Featured Products" and "Quick Buy" modals. STOQ's Pages settings let you extend the preorder button to thesFew readersHow to add and customize preorder disclaimers
This article has moved to Design the preorder widget. The STOQ help center is now at help.stoqapp.com. A preorder disclaimer is a short note that appears directly below the preorder button on your product page. Use it to share important information with customers before they place a preorder — like estimated shipping dates, refund policies, or production timelines. You can add, edit, customize, or hide the disclaimer from the **WidgeFew readersHow to fix the preorder button not appearing on your storefront
This article has moved to Fix Preorder button display problems. The STOQ help center is now at help.stoqapp.com. You have set up preorders in STOQ, everything looks correct in the app, but the Preorder button is not appearing on your storefront. This is one of the most common issues merchants run into after configuring a preorder offer. In almost every case, the cause is one of three things: the app embed is not enablFew readersWhat to do when preorder payment collection fails
This article has moved to When payment collection fails. The STOQ help center is now at help.stoqapp.com. When you use partial payments for preorders, STOQ collects a deposit at checkout and schedules the remaining balance for later. Sometimes that second payment collection fails — the customer's card may have expired, had insufficient funds, or been declined by the bank. This article explains what happens when collectingFew readersHow to release on-hold preorder fulfillments from Shopify Admin
This article has moved to Release held or scheduled fulfillments. The STOQ help center is now at help.stoqapp.com. When STOQ places a fulfillment hold on a preorder, the order appears as On hold in your Shopify admin until you are ready to ship. This article explains how to release on hold fulfillments directly from Shopify admin so the order moves back to Unfulfilled status and becomes available for fulfillment.Few readersHow to fix preorder product warnings in the STOQ offer editor
This article has moved to Fix preorder product warnings in the offer editor. The STOQ help center is now at help.stoqapp.com. When you add products to a preorder offer in STOQ, you may see a warning banner that says: "Preorder button may not appear on some products." This banner appears in the Products section of your preorder offer and flags variants that need attention before preorders will work correctly. The StatusFew readersHow to send preorder confirmation emails through STOQ
This article has moved to Set up the preorder confirmation notification. The STOQ help center is now at help.stoqapp.com. STOQ can automatically send a preorder confirmation email to customers right after they place a preorder. When you choose STOQ as the email provider, you get a built-in email editor to customize the subject, header, description, button, and footer — all using Liquid variables that pull in real order andFew readersHow to reschedule preorder fulfillment
This article has moved to Reschedule fulfillments. The STOQ help center is now at help.stoqapp.com. When your preorder timeline changes, such as a shipment delay, early stock arrival, or an update to your fulfillment schedule, STOQ allows you to reschedule fulfillment directly from the Orders tab. You can update fulfillment for a single order or multiple orders at once. How Fulfillment Rescheduling Works Fulfillment reFew readersSTOQ Preorders: Complete Feature Overview for Shopify Merchants
This article has moved to Preorders overview. The STOQ help center is now at help.stoqapp.com. STOQ preorders let you sell products before they are available or in stock. Customers place orders at checkout with clear preorder terms, and you fulfill them once the product is ready. Whether you are launching a new product, managing seasonal demand, or continuing to sell items that are temporarily out of stock, STOQ preorders give you full control over paymentsFew readersHow to set up and manage preorders by product variant
This article has moved to Products report. The STOQ help center is now at help.stoqapp.com. The Products tab in STOQ gives you a central place to configure preorder by product variant. Instead of editing each offer individually, you can view all your product variants in one table - link them to offers, set custom shipping info, manage quantity limits, and control inventory settings in bulk. How the Products Tab Works The PFew readersHow to enable and manage preorders for B2B customers
This article has moved to How STOQ works with Shopify B2B. The STOQ help center is now at help.stoqapp.com. If your Shopify store uses B2B (wholesale) alongside your regular storefront, you can control whether B2B customers are allowed to place preorders through STOQ. Each preorder offer includes a toggle called "Allow B2B customers to place preorders" that lets you enable or disable preorders for wholesale buyers on a peFew readersHow to add a collection to your preorder offer
This article has moved to Add products to an offer. The STOQ help center is now at help.stoqapp.com. STOQ supports three product types for preorder offers: Specific products, Collection, and All products. When you choose the Collection type, you link one Shopify collection to the offer. STOQ then monitors that collection and automatically adds products as preorders when their inventory drops to zero or below. There areFew readersSync Preorders with Third-Party Fulfillment Services like ShipStation and ShipBob
This article has moved to Preorders with a 3PL. The STOQ help center is now at help.stoqapp.com. When managing preorders in Shopify, syncing them with third-party fulfillment platforms like ShipStation and ShipBob requires a clear understanding of how order statuses affect visibility. Unlike standard orders, preorders are often intentionally delayed using statuses like Scheduled or On Hold. These statuses directly contFew readersHow to customize preorder elements using CSS
This article has moved to Customize preorder elements with CSS. The STOQ help center is now at help.stoqapp.com. STOQ lets you add custom CSS to style preorder elements on your storefront. You can change the appearance of the preorder button, badge, disclaimer, countdown timer, progress bar, payment options, modal, and more. All CSS rules are added through the CSS field in each offer's Advanced settings and apply toFew readersHow to exclude specific products from “All Products” preorder flow
This article has moved to Exclude products from a preorder offer. The STOQ help center is now at help.stoqapp.com. When your preorder offer is set to track all products, STOQ automatically monitors every product in your store and enables preorders when items go out of stock. But some products may not be suitable for preorders — like discontinued items, gift cards, or bundles. You can exclude products from the all proFew readersHow to customize preorder button colors
This article has moved to Design the preorder widget. The STOQ help center is now at help.stoqapp.com. By default, the preorder button in STOQ inherits the colors from your Shopify theme. If you want the preorder button to stand out or match a specific brand color, you can override the default colors with custom text and background colors directly in the STOQ app. Custom button colors are configured per preorder offer from the **WidgFew readersHow to change the offer name and internal name for a preorder offer
This article has moved to Rename an offer. The STOQ help center is now at help.stoqapp.com. Every preorder offer in STOQ has two names: an Offer name and an Internal name. The offer name is what your customers see during checkout, while the internal name is what you see inside the STOQ app. This guide explains the difference between the two and how to change each one. What Is the Difference Between Offer Name and InternalFew readersHow to release scheduled preorder orders
This article has moved to Release held or scheduled fulfillments. The STOQ help center is now at help.stoqapp.com. When customers place preorders through STOQ, fulfillment is scheduled for a future date based on your selling plan settings. If you need to fulfill these orders earlier than planned, such as when stock arrives ahead of schedule, you can release the scheduled orders to change their status from Scheduled toFew readersHow to customize currency format and button text for a preorder offer
This article has moved to Design the preorder widget. The STOQ help center is now at help.stoqapp.com. STOQ lets you customize the currency format and button text for each preorder offer individually. These settings are found in the Currency & custom styles section under the Advanced tab of your offer. You can change how prices are displayed, add custom CSS to style the preorder button, and override default button labels like "OutFew readersHow to Set Up Partial Payments for Preorders in STOQ
This article has moved to Deposits and partial payments. The STOQ help center is now at help.stoqapp.com. STOQ lets you configure partial payments for preorders so customers pay a deposit at checkout and the remaining balance later. You can choose from three deposit options: no upfront payment (customer pays nothing now), a percentage of the product price, or a fixed currency amount. This flexibility helps you match yoFew readersHow to tag orders based on preorder offers
This article has moved to Tag orders from a preorder offer. The STOQ help center is now at help.stoqapp.com. STOQ lets you automatically tag Shopify orders that contain preorder products. Tags are configured per offer, so each preorder offer can apply its own set of tags. This makes it easy to filter, organize, and automate workflows for preorder orders in Shopify admin. How Order Tags Work Each preorder offer in STOQ has an **OrdeFew readersHow to remove products from a preorder offer
This article has moved to Add products to an offer. The STOQ help center is now at help.stoqapp.com. When a product no longer needs to be sold as a preorder, you can remove products from a preorder offer directly in STOQ. This guide explains how to remove individual variants, remove multiple variants in bulk, and what to expect when offers use a collection or all-products type. Before You Begin Make sure the following areFew readersHow to see inventory status for preorder products by Market
This article has moved to Restrict a preorder offer to specific markets. The STOQ help center is now at help.stoqapp.com. If you sell in multiple Shopify markets, you can now filter your preorder products by market to see inventory status for each region. This makes it easy to check whether products are in stock or out of stock across different markets — without leaving the Products tab of your preorder offer.  their card details at checkout so the merchant can charge them at a later date — without asking for card information again. Understanding how Shopify card vaulting works helps you decide the best payment strategy for your preorFew readersHow to collect remaining preorder payments and handle failed charges
This article has moved to Collect remaining preorder payments. The STOQ help center is now at help.stoqapp.com. When you offer preorders with partial or deposit payments, the remaining balance needs to be collected before you ship. STOQ gives you two ways to collect that balance: manually from the Reports page, or automatically on a schedule you set. If a charge fails — whether triggered manually or automatically — STOQ sFew readersWhich Shopify Discounts Work with Preorders
This article has moved to Which Shopify discounts work with preorders. The STOQ help center is now at help.stoqapp.com. Merchants often want to combine Shopify discounts with preorder products. The good news is that most standard Shopify discount types work with preorders out of the box when you use STOQ's recommended setup (Shopify's native purchase option). This guide explains exactly which discount types are coFew readersHow to hold preorder fulfillments with the On hold status
This article has moved to Hold fulfillments. The STOQ help center is now at help.stoqapp.com. The On hold fulfillment status holds preorder items in an order until they're released to Unfulfilled. In-stock items in the same order are not affected — they stay fulfillable and ship right away. Use it when you (or your fulfillment provider) need to control exactly when preorder items become fulfillable. You can release held fulfilFew readersHow to Show the Shipping Timeline on Preorder Products
This article has moved to Show the shipping timeline on preorders. The STOQ help center is now at help.stoqapp.com. When a product is on preorder, you can show customers when it's expected to ship — for example, "Shipping: As soon as possible" or a specific date — right on the product page. This is controlled by the Show shipping timeline setting inside your preorder offer. This guide shows how to turn it on, set the text, anFew readersHow to automatically release preorder holds on a date
This article has moved to Schedule fulfillments. The STOQ help center is now at help.stoqapp.com. If you hold preorder fulfillments with the On hold status until stock arrives, STOQ can release those holds for you on a date you choose — so you don't have to release each order one by one. On that day, STOQ lifts the holds and moves those preorder fulfillments to Unfulfilled, ready to ship. You can also choose to keep a hold iFew readersHow Shopify's Fulfillable Inventory Setting Affects STOQ Preorders and Alerts
This article has moved to Fulfillable inventory and preorders. The STOQ help center is now at help.stoqapp.com. Shopify's fulfillable inventory setting controls whether products display on your online store based on stock at locations tied to the customer's market. When you sell across multiple markets — such as USA and Canada — each market can be assigned to specific fulfillment locations. This setting determines which iFew readersHow to see preorder performance and products at a glance
This article has moved to Analytics dashboard. The STOQ help center is now at help.stoqapp.com. The preorder Offers list gives you a quick read on every offer without opening each one. You can see recent sales as a mini chart, expand an offer to peek at its products inline, and show or hide the columns you care about. To open it, go to Preorders → Offers. What each offer row shows Each offer in the list shows:Few readersAdoric X STOQ
This article has moved to Use Adoric Bundles with preorders. The STOQ help center is now at help.stoqapp.com. This article helps you understand how Adoric Bundles behaves with STOQ preorders. Adoric Bundles is listed as compatible with STOQ, but this is a compatibility setup - not a direct integration between the two apps. That means STOQ does not manage the bundle inside Adoric, and Adoric does not automatically inherit eFew readersMBC Bundles X STOQ
This article has moved to Use MBC Bundles with preorders. The STOQ help center is now at help.stoqapp.com. This article helps you understand how MBC Bundles behaves with STOQ preorders. MBC Bundles is listed as compatible with STOQ, but this is a compatibility setup - not a direct integration between the two apps. That means STOQ does not manage the bundle inside MBC, and MBC does not automatically inherit every STOQ preorderFew readersHow to Use Split Shipping to Charge Customers Separate Shipping Rates for Preorders
This article has moved to Use Shopify split shipping for preorders. The STOQ help center is now at help.stoqapp.com. When a customer's cart contains items from different shipping profiles, different locations, or if the fulfillment status of the preorder product is set to 'on Hold' or 'Scheduled', Shopify can split the order into multiple shipments at checkout and charge shipping separately for each. This is Shopify's native **splitFew readers