Shopify Flow
This section contains no articles.
How to send back in stock alerts through Klaviyo
This article has moved to Send back in stock alerts through Klaviyo. The STOQ help center is now at help.stoqapp.com. STOQ's Klaviyo app lets you send automatic back-in-stock alerts through your Klaviyo account instead of STOQ's built-in email. When a product is restocked, STOQ triggers a Klaviyo event that fires a flow and emails your waiting customers - giving you full control over email design and delFew readersSend back-in-stock and preorder SMS alerts through Postscript
This article has moved to Connect Postscript for back in stock SMS alerts. The STOQ help center is now at help.stoqapp.com. STOQ integrates with Postscript as an SMS provider for back-in-stock and preorder notifications. If you already use Postscript to manage your SMS marketing, you can connect it to STOQ so that restock alerts and preorder confirmations are sent through your existing Postscript account - keeping aFew readersHow to customize Klaviyo preorder notifications using variables
This article has moved to Personalize Klaviyo preorder emails and SMS with variables. The STOQ help center is now at help.stoqapp.com. When you use Klaviyo as your email or SMS provider in STOQ, preorder notifications are sent to Klaviyo as events. Each event carries a set of variables (also called properties) that you can reference inside your Klaviyo email and SMS templates to personalize messages. STOQ sends three typFew readersSend Confirmation Emails with Klaviyo When Customers Sign Up for Back‑in‑Stock Alerts
This article has moved to Send a signup confirmation email through Klaviyo. The STOQ help center is now at help.stoqapp.com. STOQ automatically sends a signup metric to Klaviyo every time a customer registers for a back-in-stock alert on your store. You can use this metric to trigger a Klaviyo flow that sends a confirmation email, a thank-you message, or a product recommendation — all without any manual work. This guidFew readersFind customer profiles synced from STOQ in Klaviyo
This article has moved to Find and organize STOQ profiles in Klaviyo. The STOQ help center is now at help.stoqapp.com. Every time a customer signs up for a back-in-stock or preorder alert through STOQ, their profile is synced to your Klaviyo account with a set of custom properties. This article explains how to find those profiles synced from STOQ in Klaviyo by creating a segment, and how to connect that segment to your existFew readersRegister customers from Shopify POS for STOQ notifications
This article has moved to Register back in stock signups on Shopify POS. The STOQ help center is now at help.stoqapp.com. STOQ integrates with Shopify Point of Sale (POS) so you can register walk-in customers for back-in-stock alerts directly from your retail locations. STOQ provides a dedicated POS tile that your staff can use on any Shopify POS device. When a customer visits your store and finds a product out of stock, staFew readersHow to Send Preorder Confirmation Emails Through Klaviyo
This article has moved to Connect Klaviyo for preorder emails. The STOQ help center is now at help.stoqapp.com. You can send preorder confirmation emails through Klaviyo instead of STOQ's built-in email provider. This lets you use Klaviyo's advanced segmentation, analytics, and template editor for your preorder notifications. STOQ supports both automatic and manual setup, and also lets you configure optional flows for shippingFew readersHow to send back in stock alerts using Shopify Flow
This article has moved to Automate with Shopify Flow. The STOQ help center is now at help.stoqapp.com. STOQ integrates with Shopify Flow so you can send back-in-stock alerts through Shopify Flow instead of using STOQ's built-in email system. When a product is restocked and a customer is notified, STOQ fires a trigger inside Shopify Flow. You then connect that trigger to any action — like sending a marketing email — usingFew readersHow to send back in stock and preorder SMS alerts through Klaviyo
This article has moved to Send SMS alerts through Klaviyo. The STOQ help center is now at help.stoqapp.com. STOQ lets you send SMS back-in-stock and preorder alerts through Klaviyo instead of the default STOQ SMS provider. When a product is restocked or a customer places a preorder, STOQ fires a custom metric event to Klaviyo, which triggers a flow that sends the SMS notification. This integration supports three types ofFew readersHow to grant STOQ collaborator access in Klaviyo
This article has moved to Grant STOQ collaborator access in Klaviyo. The STOQ help center is now at help.stoqapp.com. If you need help setting up restock or preorder alert flows in Klaviyo, you can add STOQ as a collaborator in Klaviyo by inviting the STOQ team as a user on your Klaviyo account. This gives STOQ's support team direct access to your Klaviyo account so they can configure flows, troubleshoot deliveryFew readersHow to Customize Email Templates in Klaviyo
This article has moved to Customize your email templates in Klaviyo. The STOQ help center is now at help.stoqapp.com. When you use Klaviyo as your email provider in STOQ, you customize email templates in Klaviyo using Klaviyo's built-in email editor. STOQ sends product details, customer data, and links to Klaviyo each time a notification fires. You insert these as dynamic variables in your template to create perFew readersAdd customer profiles from STOQ to any Klaviyo list
This article has moved to Find and organize STOQ profiles in Klaviyo. The STOQ help center is now at help.stoqapp.com. When customers sign up for back-in-stock or preorder alerts through STOQ, their profiles are synced to Klaviyo. By default, these profiles are not added to a specific Klaviyo list. This guide shows you how to create a Klaviyo flow that automatically adds customer profiles from STOQ to any Klaviyo list of youFew readersHow to send back in stock reminder emails through Klaviyo
This article has moved to Send back in stock reminder emails through Klaviyo. The STOQ help center is now at help.stoqapp.com. STOQ can send a back-in-stock reminder email through Klaviyo to customers who received the initial restock alert but haven't purchased yet. This follow-up email is sent automatically after a set number of days, giving customers a second nudge while the product is still in stock. ThisFew readersHow to fix back in stock emails not sending in Klaviyo after flow verification in STOQ
This article has moved to Fix Klaviyo emails not sending after flow verification. The STOQ help center is now at help.stoqapp.com. You have connected Klaviyo to STOQ, verified your flow, and everything looks green — but customers still are not receiving back in stock emails. This is a common issue that usually comes down to one of three causes: Klaviyo's Smart Sending feature is suppressing emails, a catalog item variableFew readersHow to send back in stock and preorder emails in the customer’s language using Klaviyo
This article has moved to Send Klaviyo emails in the customer's language. The STOQ help center is now at help.stoqapp.com. When you use Klaviyo as your email provider in STOQ, you can send back in stock emails in multiple languages through Klaviyo by using customer locale data and conditional flow splits. STOQ automatically syncs each customer's language preference to their Klaviyo profile, so you can build flFew readersHow to Use STOQ with Shopify Combined Listings
This article has moved to Use STOQ with Shopify Combined Listings. The STOQ help center is now at help.stoqapp.com. Shopify Combined Listings is a Shopify Plus feature that lets you group multiple products into a single product page. For example, you can display different colors of the same item as variant options on one unified listing, where each "child" product keeps its own title, images, description, and URL. STOQ supports ComFew readersHow to show Judge.me reviews in your back in stock and preorder emails
This article has moved to Show Judge.me reviews in your emails. The STOQ help center is now at help.stoqapp.com. STOQ now integrates with Judge.me, the most-installed product review app on Shopify. Once you connect your Judge.me account, your notification emails can show each product's star rating, review count, and its best reviews right below the product image, styled to match your email template. This works for back in stocFew readers