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# Remove "Powered by STOQ" branding from signup popups and back in stock emails

STOQ displays a small "Powered by STOQ" watermark at the bottom of the signup popup and in email notifications by default. If you are on a paid plan (Lite or above), you can remove this branding to keep your storefront and emails looking fully on-brand. This guide walks you through removing the "Powered by STOQ" label from both locations.

### Where the "Powered by STOQ" Branding Appears

The "Powered by STOQ" watermark shows up in two places on your store.

* **Signup popup** - The "Notify me" popup that customers see when they sign up for back-in-stock alerts on your product pages. The watermark appears at the bottom of the form, below the submit button.
* **Back in stock email notifications** - The back-in-stock alert emails are sent to customers when you restock a product. The branding appears at the bottom of the email.
* **Preorder confirmation emails** - The "Preorder confirmed" notification sent to customers after they place a preorder. The branding appears at the bottom of the email.
All three locations are controlled by a single setting, so disabling the watermark removes it from the signup popup, back in stock emails, and preorder confirmation emails at the same time.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/6/9/b/f69b1402a211d800/image_16ik1ks.png)
![](https://storage.crisp.chat/users/helpdesk/website/-/f/6/9/b/f69b1402a211d800/image_12oe0zt.png =1151xauto)

### Prerequisites

Before you can remove the branding, confirm that you meet this requirement.

* **A paid STOQ plan (Lite or above) is required.** The option to remove the watermark is locked on the Free plan. If you are on the Free plan, you will see an upgrade prompt next to the checkbox.
| **Tip:** To check or change your plan, go to **Settings** in the left menu bar.

### How to Remove "Powered by STOQ" Branding from Signup Popups

Follow these steps to turn off the "Powered by STOQ" watermark.

1. Open the STOQ app from your Shopify admin.
2. Click **Back in stock alerts** in the left menu bar.
3. Click the **Signup widget** tab.
4. Click **Customize Widget**.
5. Select the **Signup form** tab at the top.
6. In the sidebar, click **Form content**.
7. Scroll down to find the **Show 'Powered by STOQ' watermark** checkbox.
8. Uncheck the checkbox to disable the watermark.
9. Click **Save** in the top save bar to apply your changes.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/6/9/b/f69b1402a211d800/image_wr35fl.png)

![](https://storage.crisp.chat/users/helpdesk/website/-/f/6/9/b/f69b1402a211d800/image_1itftq3.png =1302xauto)


![](https://storage.crisp.chat/users/helpdesk/website/-/f/6/9/b/f69b1402a211d800/image_r6w7n0.png =1295xauto)

|| **Note:** This single setting removes the "Powered by STOQ" branding from both the signup popup on your storefront and the back in stock email notifications sent to customers.

### Verifying the Change on Your Storefront

After saving, confirm that the branding has been removed.

1. Visit your online store and navigate to an out of stock product.
2. Click the **Notify me** button to open the signup popup.
3. Check that the "Powered by STOQ" text no longer appears at the bottom of the form.
| **Tip:** If you still see the watermark, clear your browser cache or open the page in an incognito/private window. Cached versions of the storefront may take a moment to update.

### Verifying the Change in Emails

You can also confirm the branding is removed from email notifications.

1. Go to **Back in stock alerts** > **Notifications** tab.
2. Open any email template to view the preview.
3. Confirm that the "Powered by STOQ" logo and text no longer appear at the bottom of the email.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/6/9/b/f69b1402a211d800/image_fmkhgr.png)
### From the Preorder Confirmation Email Template
1. Open the STOQ app from your Shopify admin.
2. Go to **Preorders** from left menu bar > **Settings** tab on top bar 
3. In the **Notifications** section, Click **Customize email** to open the email template editor.
4. In the sidebar, click **Content**.
5. Scroll down to find the Show 'Powered by STOQ' watermark checkbox.
6. Uncheck the checkbox to disable the watermark.
7. Click Save changes to apply.  

![](https://storage.crisp.chat/users/helpdesk/website/-/f/6/9/b/f69b1402a211d800/image_1inc11b.png)
![](https://storage.crisp.chat/users/helpdesk/website/-/f/6/9/b/f69b1402a211d800/image_1m1zk7g.png)
| Tip: If you still see the watermark on your storefront, clear your browser cache or open the page in an incognito/private window.
### Known Limitations

* The option to remove branding is only available on paid plans (Lite or above). Free plan users cannot uncheck the watermark checkbox.
* The setting applies globally. You cannot show the watermark on some products or pages and hide it on others.
* Removing the watermark from the signup popup and email notifications is controlled by the same checkbox. There is no way to remove it from one but keep it in the other.

### Troubleshooting

| Symptom | Likely Cause | Fix |
| ---- |
| Checkbox is greyed out and cannot be unchecked | You are on the Free plan | Upgrade to a paid plan (Lite or above) in **Settings** |
| Watermark still shows after saving | Browser cache is displaying the old version | Clear your browser cache or view your store in an incognito window |
| Watermark removed from popup but still in emails | Changes have not synced yet | Wait a few minutes and refresh the email template preview |
| Cannot find the checkbox | Looking in the wrong section | Navigate to **Customize form** > **Signup form** tab > **Form content** and scroll down |

### FAQs

**Q: Is the "Powered by STOQ" watermark shown by default?**
**A:** Yes. The watermark is enabled by default on all new STOQ installations, on both the signup popup and email notifications.

**Q: Do I need a paid plan to remove the branding?**
**A:**Yes. You need to be on a paid STOQ plan (Lite or above) to uncheck the **Show 'Powered by STOQ' watermark** checkbox. On the Free plan, the checkbox is locked.

**Q: Will removing the watermark affect how the popup or emails work?**
**A:** No. Removing the branding is purely cosmetic. All signup and notification functionality remains exactly the same.

**Q: Can I remove the watermark from the popup but keep it in emails (or vice versa)?**
**A:** No. The **Show 'Powered by STOQ' watermark** checkbox controls both the signup popup and email notifications together. There is no separate toggle for each.

**Q: I upgraded my plan but the checkbox is still greyed out. What should I do?**
**A:** Try refreshing the STOQ app in your Shopify admin. If the issue persists, contact STOQ support via live chat for assistance.