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# How to duplicate a preorder offer

When you need to create a new preorder offer with similar settings to an existing one, duplicating saves time. STOQ's duplicate feature creates a copy of your offer with all settings intact, but without any products linked. The duplicated offer starts in a disabled state, giving you time to customize it before going live. This is perfect for creating offers for different product lines, markets, or seasonal campaigns while maintaining consistent preorder terms.

### When to Duplicate an Offer

Duplicating an offer is useful in several scenarios.

##### Common Use Cases

* **Different product lines**: Create similar preorder terms for different product categories
* **Market-specific offers**: Set up offers for different markets with the same base settings
* **Seasonal campaigns**: Quickly create new campaign offers based on successful past offers
* **Testing variations**: Create a copy to test different settings without affecting the original
* **Template creation**: Use a well-configured offer as a template for future offers

##### What Gets Duplicated

When you duplicate an offer, the following settings are copied:

* Button text and styling
* Fulfillment timeline settings
* Payment configuration (full, partial, deposit percentage)
* Shipping text and display options
* Badge settings
* Quantity limits
* Market restrictions
* All other offer configurations

##### What Doesn't Get Duplicated

* **Products**: No products are linked to the duplicated offer
* **Enabled status**: The duplicate is always disabled by default
* **Analytics data**: Order history and analytics don't carry over

### Duplicating an Offer

Follow these steps to create a copy of an existing preorder offer.

##### Step 1: Open the Offer Editor

1. From your Shopify admin, open the **STOQ** app.
2. Click **Preorders** in the left navigation menu amd click **Offers** to view your list of preorder offers.
3. Click on the offer you want to duplicate to open the editor.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/6/9/b/f69b1402a211d800/image_8b87xp.png)
##### Step 2: Access the More Menu

1. In the offer editor, look for the **More** menu (three dots or "More actions" button).
2. Click to open the dropdown menu.
3. You'll see options including **Duplicate offer**.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/6/9/b/f69b1402a211d800/image_2s4wt6.png)
##### Step 3: Confirm Duplication

1. Click **Duplicate offer** from the menu and a confirmation dialog appears explaining what will happen.
2. The dialog confirms: "This will create a copy of [Offer Name] with all settings but no products linked. The duplicate will be disabled by default."
3. Click **Duplicate offer** to proceed, or **Cancel** to go back.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/6/9/b/f69b1402a211d800/image_1evthb3.png)
##### Step 4: View the Duplicated Offer

1. After duplication, a success banner appears: "[Offer Name] (copy) has been created."
2. Click **View Offer** in the banner to open the duplicated offer.
3. Alternatively, go to **Preorders > Offers** to find it in the list.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/6/9/b/f69b1402a211d800/image_69wauo.png)
![](https://storage.crisp.chat/users/helpdesk/website/-/f/6/9/b/f69b1402a211d800/image_11mosio.png)
### Understanding the Duplicated Offer

The duplicated offer has specific characteristics you should be aware of.

##### Offer Name

* The duplicated offer's internal name has **(copy)** appended to it
* For example, "Summer Collection Preorder" becomes "Summer Collection Preorder (copy)"
* You can edit this name to something more descriptive by clicking into the preorder offer > Customize > Widget > Settings > Internal name

##### Disabled by Default

* The duplicated offer is **disabled** when created
* This prevents it from affecting your store until you're ready
* You must manually enable it after configuring

##### No Products Linked

* The duplicate has **no products** assigned
* You need to add products before the offer can work
* This allows you to use the same settings for different products

|| For more information on how to add products to a preorder offer, refer to this detailed [guide](https://help.stoqapp.com/en/article/how-to-add-products-to-a-preorder-offer-1138ha2/). 

### Configuring the Duplicated Offer

After duplicating, customize the new offer for your needs.

##### Renaming the Offer

1. In the duplicated offer editor, find the **Internal name** field by going to Preorder and click "Button Text".
2. Under Internal name, remove "(copy)" and enter a descriptive name.
3. Use a name that clearly identifies the offer's purpose (e.g., "Winter 2024 Preorder" or "EU Market Preorder").

![](https://storage.crisp.chat/users/helpdesk/website/-/f/6/9/b/f69b1402a211d800/image_13v0sct.png)
##### Adding Products

1. In the offer editor, go to the **Products** section.
2. Click **Add products** or **Select products** and choose the products you want to include in this offer.
3. Save your changes.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/6/9/b/f69b1402a211d800/image_1rq1sob.png)
##### Adjusting Settings (Optional)

Review and adjust any settings that should differ from the original:

* **Button**: Change button text or colors if needed
* **Fulfillment**: Update shipping timeline or dates
* **Payment**: Modify deposit percentage or payment terms
* **Limits**: Adjust quantity limits for this offer
* **Markets**: Change market restrictions if applicable

##### Enabling the Offer

1. Once configured, toggle the offer to **Enabled**.
2. The offer is now active and will apply to the assigned products. You can test the offer on your storefront to verify it works correctly.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/6/9/b/f69b1402a211d800/image_10om3if.png)
### Best Practices

##### Use Descriptive Names

* Always rename duplicated offers immediately
* Include relevant details like product line, market, or date
* Avoid leaving "(copy)" in the name long-term

##### Review All Settings

* Don't assume all settings are correct for the new use case
* Check payment terms, fulfillment dates, and limits
* Verify market restrictions if applicable

##### Test Before Enabling

* Add a test product to verify the offer works
* Check the product page to see the preorder button
* Complete a test checkout if possible

##### Document Your Offers

* Keep track of which offers are duplicates of which
* Note any differences between similar offers
* This helps with troubleshooting and maintenance

### Managing Multiple Similar Offers

When you have several duplicated offers, organization becomes important.

##### Naming Conventions

Establish a consistent naming pattern:

* By product line: "Sneakers Preorder", "Apparel Preorder"
* By market: "US Preorder", "EU Preorder", "APAC Preorder"
* By campaign: "Holiday 2024", "Spring Launch 2025"
* Combined: "US - Sneakers - Holiday 2024"

##### Tracking Differences

Keep notes on what differs between similar offers:

* Different deposit percentages for different markets
* Different fulfillment timelines for different products
* Different quantity limits based on inventory

##### Regular Review

* Periodically review all offers to ensure they're still needed
* Disable or delete offers that are no longer active
* Update settings across similar offers when policies change

### Known Limitations

* Products are never copied—you must add products to each duplicated offer manually
* The duplicate is always disabled initially, regardless of the original offer's status
* Analytics and order history don't transfer to the duplicated offer
* You cannot duplicate multiple offers at once (bulk duplication is not supported)
* The "(copy)" suffix is always added to the name; you must manually rename

### Troubleshooting

If you encounter issues when duplicating offers, use this guide to identify and resolve common problems.

| Symptom | Likely Cause | Fix |
| ---- |
| Duplicate option not visible | Not in offer editor | Open the specific offer first, then access More menu |
| Duplication fails | Server error | Try again; if persistent, contact support |
| Can't find duplicated offer | Looking in wrong place | Check Preorders > Offers list; it may be at the bottom |
| Duplicate not working on store | Offer is disabled | Enable the offer after adding products |
| Products not showing preorder | Products not added | Add products to the duplicated offer |
| Settings different than expected | Settings were changed | Review all settings; some may have defaults |

### FAQs

**Q : Can I duplicate an offer that's currently disabled?**
A : Yes. You can duplicate any offer regardless of its enabled or disabled status. The duplicate will always start as disabled so you can configure it safely.

**Q : Will duplicating an offer affect my existing preorders?**
A : No. Duplicating creates a completely separate offer. Existing orders and the original offer are not affected.

**Q : Can I add the same products to both the original and duplicated offer?**
A : No. A product can only belong to one preorder offer at a time. To move products to the duplicate, you must first remove them from the original offer.

**Q : Is there a limit to how many times I can duplicate an offer?**
A : No. You can duplicate offers as many times as needed, but it is recommended to keep them organized to avoid confusion.

**Q : Can I duplicate an offer from another store?**
A : No. The duplicate feature works only within the same Shopify store. Offers cannot be copied between different stores.

**Q : What happens if I duplicate an offer and then delete the original?**
A : The duplicated offer works independently. Deleting the original offer does not affect any duplicates.